FAQs



Do you manufacture all of your products?

Yes, all products are made in our Cuyahoga Falls, OH facility.

Do you have distributors in other countries?

While we do sell to many distributors around the world, none of them physically carry inventory.

What is your lead time?

We can generally ship any order within 1-5 business days. Please contact us if you have any further questions.

Are your products sold FOB?

Yes, all products are sold FOB – customer pays for shipping, or we can ship collect using your UPS, FedEx or DHL account number.

Do you offer volume discounts?

Yes, in most cases we do.

Do you custom color or package products?

Yes, we customize products to customer requirements. We can color match in as little as 5-7 business days.

Do you ship COD?

No, we do not.

Who do you use to ship?

FedEx, UPS, DHL and major freight carriers.

Are you incorporated?

Yes, Silicone Solutions is an S Corp., registered in the State of Ohio.

Which credit cards do you accept?

We accept Mastercard, Visa, and Discover. We do not accept American Express